Electro Technologies Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://electrotech.co.ke or contact us in the course of our business.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
1. Information We Collect
We may collect the following categories of information:
- Personal Identification Information: Name, email address, phone number, and company name when submitted through our contact form or by direct communication.
- Usage Data: Browser type, IP address, pages visited, time spent, and referring URLs collected automatically when you visit our website.
- Communication Records: Emails, WhatsApp messages, and phone call records made in connection with enquiries or project discussions.
- Project Information: Technical and commercial information provided in connection with project quotes, proposals, or ongoing engagements.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide quotations for our services.
- To deliver engineering services and manage ongoing project relationships.
- To send relevant communications about our services, where you have opted in.
- To improve our website and digital user experience.
- To comply with legal and regulatory obligations applicable to our business.
- To protect the security and integrity of our systems and operations.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us with website hosting, email services, and analytics — bound by confidentiality obligations.
- Professional Advisors: Lawyers, accountants, and auditors where necessary for legal or compliance purposes.
- Regulatory Authorities: Where required by Kenyan law, court order, or applicable regulations.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets, where notice will be provided.
4. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, maintain accurate business records, comply with legal obligations, resolve disputes, and enforce our agreements. Project records may be retained for up to 7 years in line with standard business and legal requirements in Kenya.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand usage patterns. You may choose to disable cookies through your browser settings; however, some functionality of our website may be affected.
7. Third-Party Links
Our website may contain links to third-party websites (such as Google Maps embeds). We are not responsible for the privacy practices of those third parties and encourage you to review their respective privacy policies.
8. Your Rights
Subject to applicable Kenyan data protection law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal retention requirements).
- Object to or restrict certain processing of your information.
- Withdraw consent where processing is based on your consent.
To exercise any of these rights, please contact us using the details below.
9. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
- Company: Electro Technologies Limited
- Address: Rhapta Road next to Asmin Court, Gate 47, Nairobi Westlands
- Email: info@electrotech.co.ke
- Phone: +254 786 863 635 / +254 720 052 365